Who should I contact if I have an enquiry?
RMS Support Team Level 23/40 City Road, Southbank VIC 3006 Ph: 1300 938 051 Email: support@rmsutilities.com.au
How do I dispute a bill that I believe is too high?
You may request RMS Utilities to review your bill, this will be without any charge to you. While the bill […]
What should I do if I find it difficult to pay my bills?
Customers may have trouble in paying their bills from time to time, we understand this and are there to help. […]
What are my payment options?
You can pay your account through direct debit, electronic funds transfer (eft), on-line (www.rmsutilities.com.au) , over the phone (phone 1300 […]
How often will I receive a bill?
You will receive an electricity bill once a month, the payment is due 13 business days after issue of the […]