The RMS support team is there to assist you with any complaint and or enquiry that you may have. If you have a query please contact our team by means of the following methods to ensure quick resolution of your problem:
1. Call us: 1300 938 051 2. Email the support team at: support@rmsutilities.com.au
In the event that we have not been able to resolve your problem you may contact the relevant energy and water ombudsman:
Energy & Water Ombudsman New South Wales
By Post: Reply Paid 86550, Sydney South NSW 1234
Free call: 1800 246 545
Free fax: 1800 812 291
Interpreter: 131 450 – For help using an interpreter visit TIS
NRS: 133 677 – For help using this service visit NRS
Email: complaints@ewon.com.au
Energy & Water Ombudsman Victoria
By Post: Reply Paid 469, Melbourne, VIC, 8060
Free call: 1800 500 509
Free fax: 1800 500 549
Interpreter: 131 450 – For help using an interpreter visit TIS
NRS: 133 677 – For help using this service visit NRS
Email: ewovinfo@ewov.com.au See the EWOV