Yes, as a consumer within our embedded network you will always have the right to purchase your energy from your preferred retailer. Your energy will be distributed through the embedded network and therefore you will be charged for the network/distribution fees by the Embedded Network Operator. When engaging your authorised electricity retailer of choice, you need to enter into an energy only contract.
The embedded network operator through their appointed Embedded Network Manager will work with your appointed authorised electricity retailer to eliminate any double billing of network charges.
You are welcome to contact our Support Team if you need any additional information regarding the purchasing of electricity from your preferred retailer of choice:
Phone: 1300 935 051